Terms of Service/Website Terms of Use

This page describes the terms of service/website terms of use for all digital assets and content in relation to thekenrictan.com main domain and subdomain and digital property of Zero Dawn Pte. Ltd.

Effective Date: 8 Sep 2025 Last Updated: 8 Sep 2025

These Terms of Service ("Terms") govern your access to and use of all content on the subdomain explore.thekenrictan.com and the main domain thekenrictan.com, the @thekenrictan personal brand digital media assets, (the "Website") related services provided by Zero Dawn Pte Ltd ("we," "us," or "our"), including The Zero Dawn Method newsletter, The Zero Dawn Entrepreneurs Circle community, and The Zero Dawn Protocol coaching program and all content found on these assets aforementioned.

1. Acceptance of Terms

By accessing or using our Website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.


2. Description of Services

2.1 Website Services

Our Website provides:

  • Information about leadership and business coaching services

  • Educational content and business insights

  • Access to The Zero Dawn Method newsletter

  • Information about The Zero Dawn Entrepreneurs Circle community

  • Details about The Zero Dawn Protocol coaching program

2.2 Coaching Services

We provide professional coaching services including:

  • Leadership development and executive coaching

  • Business strategy and performance optimization

  • Team building and organizational development

  • Individual and group coaching programs


3. User Eligibility and Registration

3.1 Eligibility

You must be:

  • At least 18 years of age, OR between 13-17 years of age with verifiable parental/guardian consent and supervision

  • Legally capable of entering into binding agreements (or have a parent/guardian legally bind on your behalf)

  • Acting in a professional or business capacity

For users under 18:

  • Written consent from parent/guardian is required before service commencement

  • Parent/guardian must be present during initial consultation and key coaching sessions

  • Parent/guardian assumes full legal responsibility for the minor's obligations under these Terms

  • All payments and legal agreements must be executed by the parent/guardian

By using our services, you represent that you meet these eligibility requirements.

3.2 Account Information

When creating accounts or registering for services, you agree to:

  • Provide accurate, current, and complete information

  • Maintain the security of your account credentials

  • Update information promptly when changes occur

  • Take responsibility for all activities under your account


4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Website and services for legitimate business and professional purposes only.

4.2 Prohibited Activities

You may not:

  • Violate any applicable laws, regulations, or third-party rights

  • Share account access with unauthorized individuals

  • Attempt to gain unauthorized access to our systems or data

  • Use our services for illegal, fraudulent, or harmful activities

  • Harass, threaten, or abuse other users or our staff

  • Distribute spam, malware, or other harmful content

  • Reverse engineer, copy, or replicate our proprietary methodologies

  • Record coaching sessions without explicit written consent

  • Share confidential business information from coaching sessions


5. Intellectual Property Rights

5.1 Our Content

All content on our Website and in our services, including:

  • Text, graphics, logos, and visual elements

  • Coaching methodologies, frameworks, and systems

  • The Zero Dawn Method content and materials

  • Educational resources and business insights

  • Video content, podcasts, and multimedia materials

is owned by us and protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

When you provide content (testimonials, feedback, case studies), you grant us:

  • Right to use, modify, and display such content for business purposes

  • Permission to create anonymized case studies and success stories

  • Authority to use testimonials in marketing materials

  • License to develop coaching methodologies from general insights

5.3 Coaching Methodologies

Our proprietary coaching frameworks, assessment tools, and business methodologies remain our exclusive intellectual property and may not be:

  • Copied, reproduced, or distributed without written permission

  • Used to train internal staff without separate licensing agreements

  • Reverse-engineered or replicated for commercial purposes

  • Shared with competitors or third parties


6. Service-Specific Terms

6.1 The Zero Dawn Method (Newsletter)

  • Free subscription service with business insights and coaching tips

  • We reserve the right to modify content format and frequency

  • Unsubscribe options available in every communication

  • Content is for educational purposes and not personalized advice

6.2 The Zero Dawn Entrepreneurs Circle (Community)

  • Paid membership with specific community guidelines

  • Members must maintain professional conduct standards

  • Confidentiality requirements for shared business information

  • Violation of community standards may result in membership termination

6.3 The Zero Dawn Protocol (Coaching Program)

  • Professional coaching services governed by separate coaching agreements

  • Results depend on client implementation and commitment

  • No guarantees of specific business outcomes or performance improvements

  • Confidentiality obligations apply to all coaching interactions


7. Payment Terms

7.1 Fees and Billing

  • All fees are stated in Singapore Dollars (SGD) unless otherwise stated in service agreements.

  • Payment due within specified timeframes for each service

  • Late payments may incur additional charges as specified

  • Currency conversion costs borne by the user

7.2 Refund Policy

  • Refunds governed by specific service agreements

  • No refunds for Zero Dawn Protocol, or Zero Dawn Entrepreneurs Circle (Unless stated otherwise in service agreements)

  • Partial refunds may be available for cancelled programs under specific circumstances (Refunds of this nature will be decided on a case-to-case basis.)

  • All refund requests must be submitted in writing


8. Professional Disclaimers

8.1 Coaching Services Disclaimer

  • We provide advisory and coaching services only

  • Results depend entirely on your implementation and commitment

  • We do not guarantee specific business outcomes or performance improvements

  • Success depends on factors outside our control including market conditions and organizational commitment

8.2 Educational Content Disclaimer

  • Website content is for general educational purposes only

  • Not personalized advice for specific business situations

  • Should not be relied upon as substitute for professional consultation

  • Users responsible for evaluating applicability to their circumstances

8.3 Investment and Business Advice

  • We do not provide financial, legal, or investment advice

  • Business insights are general in nature and not specific recommendations

  • Consult qualified professionals for specific business decisions

  • Past performance or case studies do not guarantee future results


9. Limitation of Liability

9.1 Service Limitations

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect, incidental, consequential, or special damages

  • Loss of profits, revenue, or business opportunities

  • Business interruption or operational failures

  • Results of your implementation of coaching advice

9.2 Website Limitations

We make no warranties regarding:

  • Uninterrupted or error-free website operation

  • Accuracy or completeness of website content

  • Security of data transmission over the internet

  • Availability of specific features or functionalities


10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your violation of these Terms

  • Your use of our Website or services

  • Your implementation of coaching advice or business strategies

  • Any content you provide or actions you take


11. Termination

11.1 Termination Rights

We may terminate or suspend your access to our Website or services:

  • For violation of these Terms

  • For unprofessional conduct or behavior

  • For failure to pay required fees

  • At our discretion with reasonable notice

11.2 Effect of Termination

Upon termination:

  • Your access to services will cease immediately

  • Payment obligations for completed services remain

  • Confidentiality obligations continue indefinitely

  • We may retain anonymized data for business development


12. Privacy and Data Protection

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you also consent to our data collection, use, and disclosure practices as described in our Privacy Policy.


13.1 Third-Party Platforms

Our services may integrate with third-party platforms (Skool, email providers, payment processors). Your use of such platforms is governed by their respective terms and policies.

13.2 Partner References

We maintain professional relationships with business partners and may provide referrals or introductions. We are not responsible for the services or conduct of our partners.


14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the Republic of Singapore.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through:

  • Good faith negotiations for 30 days

  • Binding arbitration under Singapore International Arbitration Centre (SIAC) Rules if negotiations fail

  • Singapore courts have exclusive jurisdiction for any legal proceedings

14.3 Attorney Fees

The prevailing party in any legal proceeding shall be entitled to recover reasonable attorney fees and costs.


15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our Website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of modified Terms. For material changes affecting your rights or obligations, we will provide 30 days' advance notice to registered users via email or website notification.


16. Contact Information

For questions about these Terms, please contact:

Name: Tan Wei An Kenric Email: [email protected] Phone: +65 8666 2197 Website: explore.thekenrictan.com Address: 2 Venture Drive, #14-02 Vision Exchange, Singapore 608526

For legal inquiries, please mark your email subject line with "Legal Inquiry" for fastest response.


These Terms of Service are governed by Singapore law and designed to protect both user rights and business operations in accordance with applicable regulations.

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