Privacy Policy
This page describes the privacy policy for all digital assets and content in relation to thekenrictan.com main domain and subdomain and digital property of Zero Dawn Pte. Ltd.
Effective Date: 1 Sep 2025 Last Updated: 1 Sep 2025
This Privacy Policy describes how Zero Dawn Pte. Ltd. ("we," "us," or "our") collects, uses, and protects personal data when you visit explore.thekenrictan.com, the @thekenrictan personal brand digital media assets, (the "Website") or engage with our services including The Zero Dawn Method newsletter, The Zero Dawn Entrepreneurs Circle community, The Zero Dawn Protocol coaching program, and related business coaching services.
1. About This Policy
This Privacy Policy complies with Singapore's Personal Data Protection Act 2012 (PDPA) and applies to all personal data collected through our Website and services. By using our Website or services, you consent to the collection, use, and disclosure of your personal data as described in this policy.
2. Data Protection Officer
Data Protection Officer Contact Information:
Name: Tan Wei An Kenric
Email: [email protected]
Phone: +65 8666 2197
Address: 2 Venture Drive, #14-02 Vision Exchange, Singapore 608526
For all data protection inquiries, please contact our DPO using the above information during Singapore business hours (9 AM - 6 PM, GMT+8).
3. Personal Data We Collect
3.1 Information You Provide
We collect personal data you voluntarily provide, including:
Contact Information: Name, email address, phone number, company name, job title
Service Inquiries: Information in consultation requests, coaching applications, and service bookings
Newsletter Subscriptions: Email address and preferences for The Zero Dawn Method
Community Participation: Profile information for The Zero Dawn Entrepreneurs Circle
Coaching Programs: Business information, goals, and assessment data for The Zero Dawn Protocol
Communications: Messages, feedback, testimonials, and correspondence with us
3.2 Automatically Collected Data
When you visit our Website, we automatically collect:
IP address, browser type, device information, and operating system
Website usage data, pages visited, and time spent on our site
Referral sources and search terms used to find our Website
Cookies and similar tracking technologies for functionality and analytics
3.3 Third-Party Sources
We may receive information from:
Business partners, affiliates, and referral sources (including waterandshark.com, marketingagency.sg, and other professional partners)
Professional networks and business directories
Analytics and marketing service providers
Public business information and professional platforms
4. Purposes for Collection, Use, and Disclosure
We collect, use, and disclose personal data for these purposes:
4.1 Service Delivery
Providing coaching services, newsletters, and community access
Scheduling consultations and managing client relationships
Delivering The Zero Dawn Method, Entrepreneurs Circle, and Protocol programs
Responding to inquiries and providing customer support
4.2 Business Operations
Processing payments and managing subscriptions
Analyzing service effectiveness and developing coaching methodologies
Creating anonymized case studies and success stories for business development
Managing partnerships with affiliates and professional networks
4.3 Marketing and Communications
Sending service updates, coaching insights, and relevant business information
Creating marketing materials and thought leadership content
Sharing opportunities with business partners and affiliates where appropriate
Building professional networks and referral relationships
4.4 Legal and Protection
Complying with legal obligations and regulatory requirements
Protecting our rights, property, and safety
Preventing fraud and unauthorized activities
Maintaining business records and documentation
5. Consent and Withdrawal
5.1 Obtaining Consent
We obtain your consent before collecting, using, or disclosing personal data for the purposes outlined above. Consent may be obtained:
Explicitly through forms, agreements, or direct communication
Implicitly through your use of our services or Website
Through deemed consent where permitted by PDPA regulations
5.2 Withdrawing Consent
You may withdraw consent at any time by:
Using unsubscribe links in marketing emails
Contacting our Data Protection Officer directly
Submitting a withdrawal request through our Website
Note: Withdrawal may affect our ability to provide certain services, and we will inform you of likely consequences before processing your withdrawal.
6. Information Sharing and Disclosure
6.1 Business Partners and Affiliates
We may share personal data with trusted business partners, affiliates, and professional networks (including waterandshark.com, marketingagency.sg, and similar entities that we have partnership agreements with) for:
Joint service delivery and collaboration opportunities
Professional referrals and business development
Industry networking and partnership activities
All sharing occurs under strict confidentiality agreements and only for legitimate business purposes.
6.2 Service Providers
We engage third-party service providers for:
Website hosting, analytics, and technical support
Email marketing and communication platforms
Payment processing and subscription management
Cloud storage and data backup services
These providers are contractually bound to protect your data and use it only for specified purposes.
6.3 Legal Disclosure
We may disclose personal data when:
Required by Singapore law, regulation, or court order
Necessary to protect our rights, property, or safety
Required for legal proceedings or regulatory investigations
Needed to prevent fraud or illegal activities
7. Data Protection and Security
We implement appropriate technical and organizational measures to protect personal data, including:
Secure hosting environments and encrypted data transmission
Access controls and authentication procedures
Regular security assessments and system updates
Staff training on data protection and confidentiality requirements
8. Data Retention
We retain personal data only as long as necessary for:
Active Services: Duration of coaching relationships and service delivery
Business Records: Up to 7 years for financial and legal compliance
Marketing Consent: Until consent is withdrawn or you unsubscribe
Legal Requirements: As required by applicable laws and regulations
Anonymized data may be retained indefinitely for business development and methodology improvement.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside Singapore, including:
Cloud storage providers and technical service providers
International business partners and professional networks
Marketing and analytics platforms
We ensure appropriate safeguards are in place for such transfers, including contractual protections and adequacy assessments.
10. Your Rights Under PDPA
10.1 Access Right
You may request access to personal data we hold about you, including:
What personal data we have collected
How your data has been used or disclosed in the past year
Contact information for our data protection practices
10.2 Correction Right
You may request correction of any errors or omissions in your personal data. We will:
Correct the data as soon as practicable
Send corrected data to relevant organizations that received the original data
Provide confirmation of corrections made
10.3 Data Portability
Where technically feasible, we can provide your personal data in a commonly used, machine-readable format.
11. Cookies and Tracking Technologies
11.1 Cookie Usage
We use cookies and similar technologies for:
Essential website functionality and security
Analytics to understand website usage and improve user experience
Marketing and advertising optimization
Personalization of content and services
11.2 Cookie Management
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality and service delivery.
12. Data Breach Notification
In the event of a data breach that may result in significant harm, we will:
Assess the breach and determine notification requirements
Notify the Personal Data Protection Commission (PDPC) as required
Notify affected individuals when appropriate
Take immediate steps to contain and remedy the breach
13. Marketing and Communications
13.1 Direct Marketing
We may send marketing communications about:
The Zero Dawn Method newsletter content
The Zero Dawn Entrepreneurs Circle community updates
The Zero Dawn Protocol coaching opportunities
Relevant business insights and professional development content
13.2 Opt-Out Options
You may opt out of marketing communications by:
Using unsubscribe links in emails
Contacting our Data Protection Officer
Updating your preferences through our Website
14. Business Partnerships and Referrals
We maintain professional relationships with various business partners, affiliates, and independent third parties. When appropriate and with your consent, we may:
Share relevant opportunities with business partners
Make introductions for mutual business benefit
Collaborate on joint ventures and professional initiatives
All such sharing occurs under strict confidentiality and professional standards.
15. Updates to This Privacy Policy
We may update this Privacy Policy to reflect:
Changes in our business practices or services
Updates to Singapore's PDPA or other applicable laws
Improvements to our data protection measures
We will notify you of material changes by:
Posting the updated policy on our Website with a new "Last Updated" date
Sending email notification to newsletter subscribers and clients
Providing direct notice for significant changes affecting your rights
16. Complaints and Inquiries
16.1 Internal Complaints
If you have concerns about our data protection practices, please contact our Data Protection Officer first. We will:
Acknowledge your complaint within 2 business days
Investigate and respond within 30 days
Provide clear explanations and remedial actions where appropriate
16.2 External Complaints
If you are not satisfied with our response, you may file a complaint with:
Personal Data Protection Commission (PDPC) Email: [email protected] Website: www.pdpc.gov.sg
17. Contact Information
For all privacy and data protection inquiries:
Tan Wei An Kenric Data Protection Officer & Leadership Coach
Email: [email protected]
Phone: +65 8666 2197
Website: https://explore.thekenrictan.com
Business Address: 2 Venture Drive, #14-02 Vision Exchange, Singapore 608526
Business Hours: 9 AM - 6 PM, Monday-Friday (Singapore Time, GMT+8)
For fastest response, please mark privacy-related emails with "PDPA Inquiry" in the subject line.
This Privacy Policy is governed by Singapore law and designed to comply with the Personal Data Protection Act 2012 (PDPA) and international privacy standards where applicable.
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