Terms of Service/Website Terms of Use
This page describes the terms of service/website terms of use for all digital assets and content in relation to thekenrictan.com main domain and subdomain and digital property of Zero Dawn Pte. Ltd.
Effective Date: 14 Oct 2025 Last Updated: 14 Oct 2025
These Terms of Service ("Terms") govern your access to and use of all content on the subdomain explore.thekenrictan.com and the main domain thekenrictan.com, the @thekenrictan personal brand digital media assets, (the "Website") related services provided by Zero Dawn Pte Ltd ("we," "us," or "our"), including The Zero Dawn Method newsletter, The Zero Dawn Entrepreneurs Circle community, and The Zero Dawn Protocol coaching program and all content found on these assets aforementioned.
1. Acceptance of Terms
By accessing or using our Website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.
2. Description of Services
2.1 Website Services
Our Website provides:
Information about leadership and business coaching services
Educational content and business insights
Access to The Zero Dawn Method newsletter
Information about The Zero Dawn Entrepreneurs Circle community
Details about The Zero Dawn Protocol coaching program
2.2 Coaching Services
We provide professional coaching services including:
Leadership development and executive coaching
Business strategy and performance optimization
Team building and organizational development
Individual and group coaching programs
3. User Eligibility and Registration
3.1 Eligibility
You must be:
At least 18 years of age, OR between 13-17 years of age with verifiable parental/guardian consent and supervision
Legally capable of entering into binding agreements (or have a parent/guardian legally bind on your behalf)
Acting in a professional or business capacity
For users under 18:
Written consent from parent/guardian is required before service commencement
Parent/guardian must be present during initial consultation and key coaching sessions
Parent/guardian assumes full legal responsibility for the minor's obligations under these Terms
All payments and legal agreements must be executed by the parent/guardian
By using our services, you represent that you meet these eligibility requirements.
3.2 Account Information
When creating accounts or registering for services, you agree to:
Provide accurate, current, and complete information
Maintain the security of your account credentials
Update information promptly when changes occur
Take responsibility for all activities under your account
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Website and services for legitimate business and professional purposes only.
4.2 Prohibited Activities
You may not:
Violate any applicable laws, regulations, or third-party rights
Share account access with unauthorized individuals
Attempt to gain unauthorized access to our systems or data
Use our services for illegal, fraudulent, or harmful activities
Harass, threaten, or abuse other users or our staff
Distribute spam, malware, or other harmful content
Reverse engineer, copy, or replicate our proprietary methodologies
Record coaching sessions without explicit written consent
Share confidential business information from coaching sessions
5. Intellectual Property Rights
5.1 Our Content
All content on our Website and in our services, including:
Text, graphics, logos, and visual elements
Coaching methodologies, frameworks, and systems
The Zero Dawn Method content and materials
Educational resources and business insights
Video content, podcasts, and multimedia materials
is owned by us and protected by copyright, trademark, and other intellectual property laws.
5.2 User Content
When you provide content (testimonials, feedback, case studies), you grant us:
Right to use, modify, and display such content for business purposes
Permission to create anonymized case studies and success stories
Authority to use testimonials in marketing materials
License to develop coaching methodologies from general insights
5.3 Coaching Methodologies
Our proprietary coaching frameworks, assessment tools, and business methodologies remain our exclusive intellectual property and may not be:
Copied, reproduced, or distributed without written permission
Used to train internal staff without separate licensing agreements
Reverse-engineered or replicated for commercial purposes
Shared with competitors or third parties
6. Service-Specific Terms
6.1 The Zero Dawn Method (Newsletter)
Free subscription service with business insights and coaching tips
We reserve the right to modify content format and frequency
Unsubscribe options available in every communication
Content is for educational purposes and not personalized advice
6.2 The Zero Dawn Entrepreneurs Circle (Community)
Paid membership with specific community guidelines
Members must maintain professional conduct standards
Confidentiality requirements for shared business information
Violation of community standards may result in membership termination
6.3 The Zero Dawn Protocol (Coaching Program)
Commitment-based professional coaching for serious founders only:
Professional coaching services governed by separate coaching agreements
Requires mutual commitment - We only accept clients ready for systematic transformation
Results depend on your implementation - Knowledge without action creates zero results
No traditional money-back guarantees - See our Refund Policy for full details
Investment Protection Guarantee available - $12,000 store credit for clients who complete all modules within 180 days as instructed
Confidentiality obligations apply to all coaching interactions
Client selection process ensures mutual fit before engagement
This program is not for everyone. We work only with founders who:
Have existing businesses generating revenue
Are willing to commit to 6 months of systematic implementation
Understand that transformation requires work, not magic
Are prepared to invest time and energy in the process
7. Payment Terms
7.1 Fees and Billing
All fees are stated in Singapore Dollars (SGD) unless otherwise stated in service agreements.
Payment due within specified timeframes for each service
Late payments may incur additional charges as specified
Currency conversion costs borne by the user
7.2 Refund Policy
All refunds are governed by our separate Refund Policy, which is incorporated into these Terms by reference.
Key points:
The Zero Dawn Protocol Coaching Program:
No traditional money-back guarantees or cash refunds for any reason
Investment Protection Guarantee: Complete all 6 core modules within 180 days as instructed → receive $12,000 as store credit toward future coaching services
Store credit valid for 24 months, non-transferable, cannot be redeemed for cash
All program fees become non-refundable once enrollment is confirmed and payment processed
The Zero Dawn Entrepreneurs Circle (Community):
No refunds for current month fees once payment is processed
Cancellation prevents future charges but does not refund current period
Access continues through end of paid billing period
All refund requests must:
Be submitted in writing to [email protected]
Follow procedures outlined in our Refund Policy
Meet eligibility requirements specified in the Refund Policy
For complete refund terms, conditions, and exclusions, see our Refund Policy.
8. Professional Disclaimers
8.1 Coaching Services Disclaimer
We provide advisory and coaching services only
Results depend entirely on your implementation and commitment
We do not guarantee specific business outcomes or performance improvements
Success depends on factors outside our control including market conditions and organizational commitment
Commitment Requirement:
The Zero Dawn Protocol requires serious commitment from both coach and client
We do not accept all applicants and maintain rigorous qualification standards
Non-implementation of coaching recommendations voids any guarantees or considerations
You are solely responsible for executing strategies and frameworks provided
8.2 Educational Content Disclaimer
Website content is for general educational purposes only
Not personalized advice for specific business situations
Should not be relied upon as substitute for professional consultation
Users responsible for evaluating applicability to their circumstances
8.3 Investment and Business Advice
We do not provide financial, legal, or investment advice
Business insights are general in nature and not specific recommendations
Consult qualified professionals for specific business decisions
Past performance or case studies do not guarantee future results
9. Limitation of Liability
9.1 Service Limitations
To the maximum extent permitted by law, we shall not be liable for:
Indirect, incidental, consequential, or special damages
Loss of profits, revenue, or business opportunities
Business interruption or operational failures
Results of your implementation of coaching advice
9.2 Website Limitations
We make no warranties regarding:
Uninterrupted or error-free website operation
Accuracy or completeness of website content
Security of data transmission over the internet
Availability of specific features or functionalities
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
Your violation of these Terms
Your use of our Website or services
Your implementation of coaching advice or business strategies
Any content you provide or actions you take
11. Termination
11.1 Termination Rights
We may terminate or suspend your access to our Website or services:
For violation of these Terms
For unprofessional conduct or behavior
For failure to pay required fees
At our discretion with reasonable notice
11.2 Effect of Termination
Upon termination:
Your access to services will cease immediately
Payment obligations for completed services remain
Confidentiality obligations continue indefinitely
We may retain anonymized data for business development
12. Privacy and Data Protection
Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you also consent to our data collection, use, and disclosure practices as described in our Privacy Policy.
13. Third-Party Services and Links
13.1 Third-Party Platforms
Our services may integrate with third-party platforms (Skool, email providers, payment processors). Your use of such platforms is governed by their respective terms and policies.
13.2 Partner References
We maintain professional relationships with business partners and may provide referrals or introductions. We are not responsible for the services or conduct of our partners.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of the Republic of Singapore.
14.2 Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be resolved through:
Good faith negotiations for 30 days
Binding arbitration under Singapore International Arbitration Centre (SIAC) Rules if negotiations fail
Singapore courts have exclusive jurisdiction for any legal proceedings
14.3 Attorney Fees
The prevailing party in any legal proceeding shall be entitled to recover reasonable attorney fees and costs.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our Website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of modified Terms. For material changes affecting your rights or obligations, we will provide 30 days' advance notice to registered users via email or website notification.
16. Contact Information
For questions about these Terms, please contact:
Name: Tan Wei An Kenric Email: [email protected] Phone: +65 8666 2197 Website: explore.thekenrictan.com Address: 2 Venture Drive, #14-02 Vision Exchange, Singapore 608526
For legal inquiries, please mark your email subject line with "Legal Inquiry" for fastest response.
These Terms of Service are governed by Singapore law and designed to protect both user rights and business operations in accordance with applicable regulations.
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